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Thu, May 6, 2021

 


Munidoc.com Support Center

How does my firm become a member?
What's the difference between munidoc.com electronic files and their printed counterparts?
What are the benefits of using munidoc.com?
As a member, will I see significant cost increases associated with munidoc.com?
What are the security risks associated with munidoc.com?
Do you offer confidential investor logs for issues with multiple selling members?
Is munidoc.com user friendly enough for novice computer users?
Can underwriters/financial advisors/issuers archive past issues on munidoc.com?
How long are munidoc.com issues posted on the website?
How do I download and print a munidoc?
Where do I get Adobe Acrobat software?
How do I configure my browser (if necessary) to use Adobe Acrobat?


How does my firm become a member? Simply contact Blake Nelson at 800-691-2334 x3 or admin@munidoc.com for information on becoming a member.


What's the difference between munidoc.com electronic files and their printed counterparts? The two are identical in layout and content. In fact, most of the printed official statements we produce are created from the artwork created by the munidoc.com file.


What are the benefits of using munidoc.com? Information traditionally available only via printed official statements can now be distributed and read online. Other unique benefits include:

  • All munidoc.com documents are posted within 4 hours of release by counsel in a Universal PDF file format
  • Documents may be downloaded and viewed from any Internet capable PC
  • A CD-ROM containing the POS/OS and investor log is provided per issue
  • Printing costs are reduced
  • Distribution costs are reduced
  • Documents are text searchable
  • Bookmarked table of contents allows quick access to all sections
  • Accessible to only those with the correct password (optional)
  • Faster distribution/Faster sales
  • Value-added service to your clients
  • Investor tracking is provided to the managing underwriter for compliance requirements
  • Consent and Proof of Delivery forms are emailed to the sales desk munidoc.com mode of operation keeps the integrity of the salesman-client relationship intact.
  • We can handle multiple underwriters or selling group members separately in order to keep proprietary investor information confidential.

As a member, will I see significant cost increases associated with munidoc.com? You may have slightly higher costs until a majority of your distribution is through munidoc.com. However, the cost of posting documents is diminished through lower printing and distribution charges.


What are the security risks associated with munidoc.com? Every munidoc.com file has the capability of being password protected and certain document privileges (printing, copying text, etc.) can be limited or removed.


Do you offer confidential investor logs for issues with multiple selling members? Yes. munidoc.com will setup separate access to the issue for each member of the selling group.


Is munidoc.com user friendly enough for novice computer users? Definitely! munidoc.com utilizes Acrobat PDF, an Internet standard for document distribution.


Can underwriters/financial advisors/issuers archive past issues on munidoc.com? Yes. Contact munidoc.com today for a quotation to convert your pre-electronic disclosure documents to electronic form. Once converted, these documents may be archived on your website or a custom-developed site hosted by munidoc.com.


How long are munidoc.com issues posted on the website? All munidoc.com remain on the website for 60 days from the date of the final document. Beyond 60 days, archiving fees apply. Contact munidoc.com for more details.


How do I download and print? For PC Users: using your mouse, right click on the desired Document Link on the Issue Detail page. A menu will appear where you will select the option to "Save Target As" or "Download to Disk". A dialog box will appear and you can specify a location on your computer or network to save the file. For Macintosh Users: using your mouse, click on the desired Document Link on the Issue Detail page and hold until a menu appears. Select the option "Save Link to Disk" or "Download Link to Disk". A dialog box will appear and you can specify a location on your computer or network to save the file. Once downloaded, you may use Adobe Acrobat to view, print, or annotate the document*


Where do I get Acrobat software? You may download Acrobat Reader free or purchase Acrobat Business Tools or Acrobat 4.0 all from adobe.com.

Also, Adobe.com has a tutorial for effective use of Acrobat to collect and review workgroup annotations. See the workgroup annotation tutorial.

* Acrobat Business Tools or Acrobat 4.0 (Full version) required.


munidoc.com utilizes Adobe Acrobat PDF files exclusively.

Portable Document software takes an original file, including images, graphics, tables and text that is bold, underlined, italicized and displayed with multiple font sizes and appearances and creates a specially coded file. The resulting PDF file contains all the information needed to display the original file just as originally created, complete with all the nuances of the original document, including graphics and text styles.

Adobe Acrobat

PDF browser software (Acrobat Reader or Acrobat 4.0) permits searching the documents for occurrences of particular words, phrases or numbers that interest you. You can also make printouts of all or part of the documents as text only, or with all graphics and styles, to the limits of your print device. To use a PDF file, a reader program must be installed on your computer to display, print and navigate through the PDF file. Adobe Acrobat Reader is available for download free from Adobe's Web site at www.adobe.com.


An Adobe Acrobat reader plug-in is available for most of the popular web browsers, enabling the browser to use and display PDF files inline, one page at a time, while the document is still downloading. Please see applicable licenses for use of the reader and plug-in programs.

To configure your browser to view PDF files, select a link below:

PDF setup for Netscape Navigator for Windows

PDF setup for Internet Explorer for Windows

PDF setup for Netscape Navigator for MacOS

PDF setup for Internet Explorer for MacOS

How to download a munidoc.com PDF to your hard drive:

For Windows users:
1. Right-click the link to a PDF file, then choose Save Link As from the pop-up menu. 2. In the Save As dialog box, select a location on your hard disk, then click Save.

For MacOS users:
1. Click and hold the mouse on the link to a PDF file, then choose Download Link To Disk from the pop-up menu. 2. In the Save As dialog box, select a location on your hard disk, then click Save.




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